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FAQ
Answers to your top questions about CACHE Gold
Frequently Asked Questions
What is a CACHE Gold token?
What gives the tokens real-world value?
How do I know my gold is safe?
How can I redeem my CACHE Gold tokens for physical gold?
Why do you use blockchain?
What are the benefits of peer-to-peer gold trading?
Will the price of CACHE Gold stay closely linked to the spot price of gold?
What are fees are associated with holding and trading CACHE Gold tokens?
What kind of gold backs CACHE Gold tokens?
How is the issuance of CACHE Gold tokens limited?
How is CACHE Gold different from other gold backed tokens?
How does CACHE provide superior transparency?
How much gold is currently backs CACHE Gold tokens?
FAQ for Shipping Gold
How can I request shipping of my redeemed gold?
How many days will it take for my gold to be shipped?
How much does it cost to ship gold?
Why does CACHE charge a 1% redemption fee?
What happens if the gold dealer does not want to process my order?
What if a participating gold dealer discontinues shipping?
Is it legal to redeem CACHE Gold tokens?
How can I sell my redeemed gold instead?
How can I collect my redeemed gold in person instead?
FAQ for Selling Gold
How do I redeem my CACHE Gold tokens for fiat currency?
How many days will it take for me to get my funds?
What is the current best bid for my CACHE Gold tokens?
Who am I selling the redeemed gold bar to?
What happens if my money does not arrive after two business days?
What happens if the gold dealer does not want to process my order?
Why are my funds credited to my account slightly less than specified in the order?
Why does the price keep changing until my payment is received?
Why does CACHE charge a 1% redemption fee?
What if a participating gold dealer stops offering bids?
Is it legal to redeem CACHE Gold tokens?
How can I have my redeemed gold shipped to me instead?
How can I collect my redeemed gold in person instead?
FAQ for Collecting Gold
How do I redeem my CACHE Gold tokens for collection?
What is the cost to collect my gold?
Why does CACHE charge a 0.50% redemption fee?
What if a vault stops offering collection?
Is it legal to redeem CACHE Gold tokens?
How can I sell my redeemed gold instead?
How can I have my redeemed gold shipped to me instead?